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SOCAP International: In the Know

SOCAP International: In the Know

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SOCAP International’s In the Know podcast series offers valuable insights and perspectives from experts on the topic of Digital Consumer Care.

Recent Episodes

  • Episode 8 - Leadership Vertigo: Why Even the Best Leaders Go Off Course and How They Can Get Back on Track

    7 years ago

  • Episode 7 – David Burkus, Best-Selling Author, Award-Winning Podcaster, and Associate Professor of Management at Oral Roberts University

    8 years ago

  • Episode 6 – Shep Hyken, Shepard Presentations: Customer Service Excellence

    8 years ago

  • Episode 5 - Candace Bertotti, VitalSmarts: Crucial Accountability

    8 years ago

  • Episode 4 - John Gibney, Jarden Consumer Solutions: Rewiring the Digital Customer Experience

    8 years ago

  • Episode 3 - Jason Rosser, JackThreads: Effectively Using NPS

    8 years ago

  • Episode 2 - Kiersti Bird, WhiteWave Foods: Data Reporting in the Digital Age

    8 years ago

  • Episode 1 - Welcome to In the Know

    8 years ago