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The Service Center

The Service Center

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Exploring the people and the passions found in the hospitality and services industry. The Service Center pulls back the curtain with one-on-one conversations with top industry experts and service-focused thought leaders, showcasing their rich histories, unique stories and valuable lessons from the field. Hosted by: William C. Murray, PhD

Recent Episodes

  • Lesley Wong - Guest Focused Hotel Design (Part 2 of 2)

    1 year ago

  • Lesley Wong - Guest Focused Hotel Design (Part 1 of 2)

    1 year ago

  • Anne Marie Johns - Saying Yes to Opportunity (Part 2 of 2)

    2 years ago

  • Anne Marie Johns - Saying Yes to Opportunity (Part 1 of 2)

    2 years ago

  • Altaf Sovani - Labor Crisis in Hospitality (Part 2 of 2)

    2 years ago

  • Altaf Sovani - Labor Crisis in Hospitality (Part 1 of 2)

    2 years ago

  • Reetu Gupta - Ambassadress of Service (Part 2 of 2)

    2 years ago

  • Reetu Gupta - Ambassadress of Service (Part 1 of 2)

    2 years ago

  • Laura Hingel - The Human Side of Talent (Part 2 of 2)

    2 years ago

  • Laura Hingel - The Human Side of Talent (Part 1 of 2)

    2 years ago