New Patient Group™ (Formally known as the Doctor Diamond Club Podcast)
by Brian Wright
November 1, 2024 9:00 pm
“We believe a business that operates at its finest, places their employee and customer experiences ahead of their product and/or service.”
Brian Wright, Founder & CEO of New Patient Group and WrightChat
A podcast dedicated to improving the lives, careers and businesses of Orthodontists and other doctors that own their own practice, their employees and their family members. Learn fresh new ways to improve your leadership skills to create a unique culture. Learn innovative ways to create an online marketing presence to increase new patients. Learn forward thinking ways to increase production, collections, treatment conversion, profit and more. Learn how to lessen advertising and marketing costs to increase profit. Learn inspiring ways to improve your life and career. Learn mind blowing ways to improve customer service, hospitality, presentation skills, verbiage and much more. New patient phone call skills, patient experience, treatment coordinator presentation topics and so much more. This podcast is listened to by orthodontists, dentists, plastic surgeons, reps, executives and anyone else wanting the most out of their life, career and business. Topics that dive deep into business, marketing, advertising, culture, leadership, and hundreds of other topics.
Recent Episodes
How the Science of Mutualism and Cognitive Training can Revolutionize your Life, Career and Business
2 weeks agoPart 1 - How your Clinical Pursuit of Perfection is Sabotaging your Business Success
4 weeks agoThe Recipe of Building High-Trust, High-Performing Teams w/ Guests Dr. Jep Paschal and Office Manager, Lisa Torino
2 months agoGood Christina vs. Bad Christina - How the Culture you Create will Determine the Employee Performance you Receive
2 months agoNavigating Peer Influence: How your Clinical Peers are Sabotaging your Business Success
2 months agoUnmasking Illusions: The hidden lies behind industry data trends and How they Lead to the Most Destructive Human Flaw
4 months agoRapid Fire Edition with Dr. Bryn Cooper
4 months agoAn Invisalign Clear Aligner Appointment Gone Wrong - How Miscommunication and a Lack of a Customer Obsessed Culture Leads to Lost New Patients, Revenue and Referrals
4 months agoPart 3 - How to Achieve the Pinnacle of Customer Service | Transform the Patient Experience with Cutting Edge Digital Marketing Strategies
5 months agoPart 2 - The Three Ways to Achieve the Pinnacle of Customer Service | Transforming Patient Experiences through Continuous Training
5 months ago