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VUX World

VUX World

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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.

We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.

> “One of the most consistently insightful and deeply respected podcasts in the industry”

Bradley Metrock, Score Publishing

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Recent Episodes

  • Inside the AI copilot revolution that saved Essent €1.8M with Kellin Sjoerds and Ricky Rekkers

    2 weeks ago

  • From IVR to AI: The future of voice testing in contact centres with Satish Barot, Klearcom

    3 weeks ago

  • The enterprise AI evolution nobody’s talking about with Merlin Bise, Inbenta

    4 weeks ago

  • Gaining clarity in conversational AI live from Boost Camp

    1 month ago

  • How True Classic tailored AI for customer experience with Jordan Gesky

    1 month ago

  • AI vs BPO: Foundever's transformative journey with Guillaume Laporte

    2 months ago

  • Designing for generative AI: The UX evolution at Prudential with Alex Shin

    2 months ago

  • The mid-market’s AI agent advantage with Braden Ream, Voiceflow

    2 months ago

  • The mad genius of using LLMs as classifiers with Katherine Munro, Swisscom

    2 months ago

  • Building AI maturity at Pandora with Sonia Ingram

    3 months ago