Peers Over Beers – Community Experts Podcast

Peers Over Beers – Community Experts Podcast

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CX Nexus,” hosted by Nicole Saunders and Chris Detzel, is a cutting-edge podcast at the crossroads of community, customer experience, customer success, sales, and marketing. Tailored for forward-thinking leaders in mid to upper management, this podcast is a goldmine of insights for professionals shaping their careers in these interconnected domains. Emphasizing the importance of collaboration and cross-functionality, it navigates the intricate dance of integrating diverse business functions effortlessly. Each episode unfolds as a masterclass in cross-functional leadership, offering innovative strategies for collaborative success and a deep dive into the latest industry trends. “CX Nexus” serves as a powerful platform for personal brand development for both its hosts and its audience. More than just a podcast, it’s a career accelerator for the astute professionals in marketing, community engagement, product management, sales, and customer success.

Recent Episodes

  • Balancing AI and Human Touch in Customer Experience

    2 months ago
  • From Silos to Synergy: Aligning Community Efforts with Sales Strategies

    3 months ago
  • From Zendesk to Coupa, Reltio to ZoomInfo: Lessons in Career Transitions

    3 months ago
  • Aligning Marketing, Sales, and Community for Business Growth

    3 months ago
  • Breaking Down Silos: Fostering Cross-Functional Collaboration for Better Customer Experiences with Jay Nathan

    3 months ago
  • The Event Planner's Playbook: Insights from CX Professionals

    3 months ago
  • The Role of Community in Business Growth: A Look Into Sales and Expansion

    3 months ago
  • The CX Nexus Podcast: Building Bridges in Business

    3 months ago
  • End-of-Year Reviews and Reporting Best Practices

    12 months ago
  • The First Year of Zendesk's User Group Program: Key Learnings and Insights

    1 year ago