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GSD – Getting Services Done

GSD – Getting Services Done

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Jeff Kushmerek, with 20 + years of software professional services experience, gets deep into the details of Customer Success, Implementation, and Professional Services in software. Joined by experts in the industry, he covers everything from ops, growing teams, selling services and products, customer success, and everything in between.

Recent Episodes

  • GSD Podcast: Unlocking Customer Success: Evolving Strategies with Jay Nathan

    2 weeks ago

  • How to Launch Customer Success SQLs To Expand and Retain with Monica Trivedi

    7 months ago

  • Driving Revenue Growth Through CSM with Chad Horenfeldt and Kristi Faltorusso

    8 months ago

  • How Technical Should CSMs Be with Lizzy Rosen

    9 months ago

  • Insights From a Customer-Focused CEO with Kris Rudeegraap

    9 months ago

  • A Step-By-Step Guide To Running Digital CS

    10 months ago

  • Voice of the Customer Programs With Dana Alvarenga

    10 months ago

  • Unlocking Success: The Role of Forecasting in Business ft. Alli Tiscornia

    11 months ago

  • Maximizing Customer Success Using Slack With Gözde Görce

    11 months ago

  • Running a great Customer Advisory Board: Insights from Scott Roth with Alli Tiscornia

    12 months ago