Practical AI: The Capacity for Good

Practical AI: The Capacity for Good

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Practical AI: The Capacity for Good, is a podcast that explores the positive side of artificial intelligence. We speak with thought leaders about the intersection of AI automation, customer support, and customer experience. We dive into real-life stories of how AI has improved people’s lives. Join us as we explore the many ways in which AI can be a force for good and hear from those who are using it to make a positive impact on the world.

Recent Episodes

  • How to Really Know What's in the Heart of Your Customer with Jim Tincher, Founder and CEO of Heart of the Customer

    1 month ago
  • How AI Tools Propel Customer Success with Lincoln Murphy, Founder of Sixteen Ventures

    2 months ago
  • Navigating Generative AI and It’s Business Impact with Michael Hunigan, VP of Product AI at Capacity

    3 months ago
  • Turning Happy Customers Into Higher Revenue with David Avrin, a Customer Experience Keynote Speaker and Consultant

    4 months ago
  • Revolutionizing Customer Experience with Punk Spirit with Adrian Swinscoe, an Aspirant Punk at Punk CX

    5 months ago
  • The AI Frontier: Pioneering Change in Customer Service with David Karandish, Founder and CEO of Capacity

    6 months ago
  • AI as a Business Productivity Ally with Aytekin Tank, Founder and CEO of Jotform

    7 months ago
  • Elevating Customer Experience by Balancing Human Touch and AI with Shep Hyken, Chief Amazement Officer at Shepard Presentations

    8 months ago
  • AI in Action: Building a Customer-Centric Organization with Annette Franz, Founder and CEO of CX Journey

    9 months ago
  • The Potential of AI in the Quick-Service Restaurant Industry with Charles Schiele, Cloud Engineer at Google

    10 months ago