Why Service Design Thinking

Why Service Design Thinking

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Why Service Design Thinking is podcast that helps business to do things better and do better things. Service design is one of the next big competitive advantages in business and it is being used with great success by corporations and other large organizations around the world. But how can a smaller business, a startup, or a nonprofit adopt these innovative techniques? We talk with experts in the field and share lots of case studies on how you can engage your customers, create delightful experiences, and build a lasting legacy. Don’t forget to listen until the very end, for this week’s design challenge. Hosted by: Marina Terteryan Want to keep in touch? Sign up for the mailing list at www.whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else. Like what you hear? Please subscribe, rate, and review us!

Recent Episodes

  • Creating Culture | Claus Raasted

    6 years ago
  • Developing Confidence as a Designer with Lauren Currie, OBE

    6 years ago
  • Case Study: Dubai Design District - A Human-Centered Neighborhood | Lindsay Miller

    6 years ago
  • Service Design in Government and Public Services | Benjamin Taylor

    6 years ago
  • Turning a Service into an Experience | Paul Bulencea

    7 years ago
  • The Business Case for Service Design | Jod Kaftan of Fjord

    7 years ago
  • Building a Sustainable Business with Systems | Joanna Waterfall

    7 years ago
  • Towards a Preemptive Social Enterprise | Matthew Manos

    7 years ago
  • Customer Journey Mapping | Daniel Sunden + John Flitcroft

    7 years ago
  • Minisode: The Customer Journey of Pizza in 3 Countries

    7 years ago