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The Tom and Bob Show

The Tom and Bob Show

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The Tom and Bob Show joins Tom DeWitt, Ph.D. the Director of CXM@MSU and Bob Kiple, MBA, a retired General Motors Global Customer Experience Strategist for interviews and discussions about topics in the world of customer experience management. Tom and Bob also serve as leaders of CX of M, Michigan’s Association of Customer Experience Professionals.

Recent Episodes

  • Tricia Houston - Founder and COO, The ExperienceBuilt Group (formerly MMR LIVE)

    2 years ago

  • Leo Chan - Chief Innovation & Creativity Officer - Abound Innovation Inc

    2 years ago

  • Debra Roberts - The Relationship Protocol

    2 years ago

  • Enza Sleva: Enza's Rant - Episode 1

    2 years ago

  • CXM 360 Special: Steven Carleton and Bradley Kruger

    2 years ago

  • Vivian Phillips Husband, SVP - Contact Center, Wells Fargo

    3 years ago

  • Rob LoCascio, Founder and CEO of LivePerson

    3 years ago

  • Andy Haas, Service Transformation Leader - Deloitte Digital

    3 years ago

  • Eckhart Boehme, Founder and Managing Director - Unipro Solutions (Part 2)

    3 years ago

  • Eckhart Boehme, Founder and Managing Director - Unipro Solutions (Part 1)

    3 years ago