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The People Business

The People Business

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Ever wonder how certain connections and relationships are able to be created? Welcome to The People Business, powered by ServeCentric Coaching – a podcast about the power of humans making emotional connections in business, athletics, and life. I’m Frank Favaro, licensed Customer Experience coach, and the purpose of this show – and my passion in my work and life – is to help people connect. We are all wired differently, the world is constantly evolving, and connecting is getting harder for many; add in technology and a shifting society and our people skills are rapidly deteriorating.

Recent Episodes

  • Ep. 34 - Inside the HVAC Industry with Mike Goetz – Northrich Company

    2 months ago

  • Ep. 33 - Inside 'Clash of Dynasties': Wrestling's Greatest Rivalry with Director Ben Hatta

    3 months ago

  • Ep. 32 - Pioneering the Trades: Maria Ford's Impact at DEWALT

    4 months ago

  • Ep. 31 - Todd Barnhart - Unleashing Excellence: Building a Top Workplace Culture as CEO of Gardiner HVAC 🚀🔥 #Leadership #HVACSuccess

    5 months ago

  • Ep. 30 - Bob Burg - Transforming Lives Through 'The Go-Giver' Philosophy

    6 months ago

  • Ep. 29 – Frank Favaro – The Improvement Trifecta: Culture, Customers, Margins

    7 months ago

  • Ep. 28 - Andy Hirko - Invaluable Service

    8 months ago

  • Ep. 27 - Robert Beck - Building Meaningful Relationships Coast to Coast

    9 months ago

  • Ep. 26 - Craig Berman - It's Only Air Conditioning

    9 months ago

  • Ep. 25 - Bill Bassett - Building Life's Champions: A Journey Beyond the Arena

    10 months ago