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The Compassionate Geek

The Compassionate Geek

by

I’m a tech guy who understands the importance of providing great customer service and mastering the art of communication. This podcast features stories and practical tips and suggestions to help technical personnel (and anyone else) improve their customer service and communication skills.

Recent Episodes

  • Attention! (and Bad Customer Service)

    3 years ago

  • How to Show Respect

    3 years ago

  • “Shoulding” All Over Yourself and Misguided Self-Help Myths

    3 years ago

  • How to Be a Powerful Uplifting Presence: A Positive Point of View

    3 years ago

  • A Solution for Poor Customer Service

    4 years ago

  • How to Improve Your Emotional Intelligence for Great Relationships

    4 years ago

  • Prime Time Management

    4 years ago

  • Technician’s Checklist for Customer Support

    4 years ago

  • When Clients Bypass Customer Support Systems

    4 years ago

  • How to Handle an Angry Customer (Includes Video)

    4 years ago