Press 1 for Nick

Press 1 for Nick

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Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers. Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more. The host of this podcast, Nick Glimsdahl uncovers insights and ideas that you can apply today.

Recent Episodes

  • Zoom Is Disrupting Contact Centers and Redefining CX

    2 months ago
  • Innovations in Retirement Planning, with Jessica Austin Barker

    8 months ago
  • Simplifying Customer Experiences, with David Avrin

    12 months ago
  • Effective Client Experience Strategies in Banking with Anton De Wet

    1 year ago
  • Beyond the Buzz: Real Strategies for Thriving in Customer Experience with Chris Hood

    1 year ago
  • Mastering Self-Worth Beyond Others' Opinions with Dr. Michael Gervais

    2 years ago
  • J.J. Peterson - Co-Author of the Book, Marketing Made Simple [Marketing]

    2 years ago
  • Servant Leadership and Tribal Engagement with Garry Ridge [Servant Leadership]

    2 years ago
  • Strategies for Success at Ford Motor Company, with Geralyn Gaines

    2 years ago
  • Discovering Your Purpose: Living with Intention and Meaning, with Elizabeth Dixon

    2 years ago