Now Brands Talk: Conversations with CX leaders
by Ada Support
November 9, 2022 8:00 pm
Now Brands Talk is a show for leaders who want to close the brand interaction gap and bridge that tricky divide between brands and the people who love them. Our core belief is that brands are only as good as how they interact. To earn favor and build trust, brands must be continuously available, completely consistent, and always helpful, no matter when or where an interaction takes place. Each episode of Now Brands Talk features a conversation with a trail-blazing leader about connecting people with the brands they love. Join our conversation! As we wrap up Season 1 of Now Brands Talk, we reflect on the main patterns that came up, which are empathy, empowerment, and holistic CX.
Recent Episodes
Season 1 Finale: 3 Themes We Learned from 26 Episodes
2 years agoThe Relationship Between Sales and Customer Success
2 years agoThe Crossover Between Brand and Customer Experience
2 years ago3 Main Takeaways About the Next Chapter of CX
2 years agoDesigning the Customer Experience of the Future
2 years agoBridging the Language Gap with Industry Specific Offerings
2 years agoThe Profitability of an Excellent Agent Experience
2 years agoTailoring Experiences For Different Customer Segments
2 years agoA Sweet Take on Automation vs Human Connection
2 years agoHow to Gracefully Navigate CX Software Change Management
2 years ago