Keep Smiling: The E-Commerce Customer Experience Podcast

Keep Smiling: The E-Commerce Customer Experience Podcast

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Selling products online is challenging and can lead to poor customer experiences. In each episode, we explore how entrepreneurs and organizations in e-commerce are delivering delightfully unexpected experiences to their shoppers and customers! Amazon FBA, Shopify, artificial intelligence… We’ll discuss what matters today and what you can do to build a better eCommerce business, we’ll show you how! 🙂 Do you appreciate the show? >>> Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. 🙂 Do you have an inquiry related to the podcast? >>> Email us: keepsmiling (at) sellersmile.com.

Shopify + Walmart Partnership and eCommerce Marketplace Expansion

Show notes: sellersmile.com/027

Want to support the show?!

>>> Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. 🙂

Have an inquiry related to the podcast?!

>>> Email us: keepsmiling@sellersmile.com.

This show is produced by SellerSmile, your e-commerce customer service team.

Recent Episodes

  • Ep. 027 - Shopify + Walmart Partnership and eCommerce Marketplace Expansion

    3 months ago
  • Ep. 026 - Top 5 Lessons Learned from COVID-19

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  • Ep. 025 - COVID-19 Update: FBM Tips and Amazon, eBay, and Walmart Announcements (3-27-20)

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  • Ep. 024 - COVID-19 and Strategies for Amazon and Online Customer Service (3-17-20)

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  • Ep. 023 - Changes to Amazon Product Reviews + Customer Service Rating (beta)

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  • Ep. 022 - 1 Million on Shopify + Amazon "Request a Review" Button + Missing Customer Data in Seller Central

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  • Ep. 021 - 2019 Amazon Holiday Guide Review

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  • Ep. 020 - Amazon Brand Messaging Pilot Program Preview

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  • Ep. 019 - FBA Repackaging, Shopify Chat, and the New A+ Content: E-Commerce Customer Service Roundup (9/24/19)

    1 year ago
  • Ep. 018 - CX Spotlight with Dr. Ryan Hamilton of Emory University

    1 year ago