It all depends
by It all depends
November 7, 2024 9:00 pm
A podcast where we go beyond theory & offer practical insights directly from experienced CSMs. We explore various aspects of the role, including working collaboratively with Sales teams, daily habits, Inbox/calendar management, overcoming challenges, learning from failures, and more. The goal is to equip CSMs like you with actionable & tactical insights that you can immediately apply and test in your own job.
Recent Episodes
Ep #11 | The Role of Data in CSMing
1 week agoEp #10 | Being curious & asking the right questions as a CSM
1 month agoEp #9 | Finding the Good in Difficult Situations as a CSM
4 months agoEp #8 | Prioritizing & Planning in Customer Success
4 months agoEp #7 | Avoiding Assumptions: The Importance of Clear Documentation & Communication
6 months agoEp #6 | Putting Customers First: The Customer-Centric CSM
7 months agoEp #5 | Thriving with One Mighty Customer
8 months agoEp #4 | Building Credibility & Trust as a CSM
1 year agoEp #1 | Erika shares on how to up your game as a CSM
1 year agoEp #3 | Valeriya shares her creative & tactical approach to CSMing
1 year ago