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Inside Job: Making CX Work

Inside Job: Making CX Work

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This podcast hosted by Jose Cebrian discusses CX transformation and the people who make it happen. Jose will interview guests across dentsu, brands, and partners to give listeners tips and examples of how transformation becomes a reality, from tech, to CRM, experience, and everywhere in between.

Recent Episodes

  • Episode 16: How Retailers Can Innovate with Snowflake

    2 years ago

  • Episode 15: The New Mindset You Need to Master Google Analytics 4

    2 years ago

  • Episode 14: How Wealth Management Organizations Can Innovate in 2022 and Beyond

    2 years ago

  • Episode 13: How to Define and Measure CX Transformation in Financial Services

    2 years ago

  • Episode 12: How the Cloud Fuels Nonprofit Innovation

    3 years ago

  • Episode 11: What Transformation Looks Like For Insurance Brands

    3 years ago

  • Episode 10: Taco Bell’s Digital Transformation to Connect All Channels

    3 years ago

  • Episode 9: Driving Personalized Content at Scale with Adobe

    3 years ago

  • Episode 8: Customer Experience Transformation in Action with Brenntag

    3 years ago

  • Episode 7: Navigating the Current State of B2B

    4 years ago