Get Out of Wrap – Contact Centre Chat
by Martin Teasdale
November 1, 2024 2:00 pm
There are 6,000 contact centres in the UK – this is the 1st podcast dedicated to the world of the contact centre. Perhaps still an industry with a negative perception externally, the reality is very different & very positive. This is a podcast all about best practice in Contact Centres &what vibrant, vital, diverse, exciting engagement places they really are. I’ll be chatting to people who know their stuff and are doing great things. This podcast is independent and a proud supporter of Naomi House/Jacksplace Childrens Hospice.
Recent Episodes
#206 - Kerry Sudale on the Candidate Experience in Recruitment
2 weeks ago#205 - Nerys Corfield - the Tech space explained
2 weeks ago#204 - Get out of Wrap TV ft. Garry Gormley
3 weeks ago#203 - Supporting Team Leaders & Agents
4 weeks ago#202 - Sarah Hunt of DDC Os - lndustry Legend
1 month ago#201 - Ian Chappell of Centrical on Team Leader performance and support
2 months agoGet Out of Wrap TV - Sept 17th - 80th Show
2 months ago#200 - The 200th episode of Get Out of Wrap
2 months ago#199 Helen & Pete of BPA Quality on Consumer Duty one year on.
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