Get Out of Wrap – Contact Centre Chat
by Martin Teasdale
August 1, 2025 12:00 pm
There are 6,000 contact centres in the UK – this is the 1st podcast dedicated to the world of the contact centre. Perhaps still an industry with a negative perception externally, the reality is very different & very positive. This is a podcast all about best practice in Contact Centres &what vibrant, vital, diverse, exciting engagement places they really are. I’ll be chatting to people who know their stuff and are doing great things. This podcast is independent and a proud supporter of Naomi House/Jacksplace Childrens Hospice.
Recent Episodes
#230 The 102nd episode of GOOW TV
2 weeks ago#229 Inside The Team Leader Community™ - Building a movement for contact centre Team Leaders
1 month ago#228 - Hannah Russell of Roar B2B on the Contact Centre Expo & The Next CX Summit
2 months ago#227 - Steve Powell & The New Era of Outbound: Why Proactive Customer Contact Is the Future of CX
2 months ago#226 - The 100th episode of GOOW TV
2 months ago#225 - The People Puzzle with Lee Houghton
3 months ago#224 - GOOW TV - Is Customer Service Dead ?
4 months ago#223 Dan Luik of Currys introduced by Steve Powell of Alvaria
4 months ago#222 - James Connors of Quetzel
5 months ago#221 - Get Out of Wrap TV - What areas of our contact centres will undergo the most change in the next five years?
5 months ago