Get Out of Wrap – Contact Centre Chat

Get Out of Wrap – Contact Centre Chat

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There are 6,000 contact centres in the UK – this is the 1st podcast dedicated to the world of the contact centre. Perhaps still an industry with a negative perception externally, the reality is very different & very positive. This is a podcast all about best practice in Contact Centres &what vibrant, vital, diverse, exciting engagement places they really are. I’ll be chatting to people who know their stuff and are doing great things. This podcast is independent and a proud supporter of Naomi House/Jacksplace Childrens Hospice.

Recent Episodes

  • #206 - Kerry Sudale on the Candidate Experience in Recruitment

    2 weeks ago
  • #205 - Nerys Corfield - the Tech space explained

    2 weeks ago
  • #204 - Get out of Wrap TV ft. Garry Gormley

    3 weeks ago
  • #203 - Supporting Team Leaders & Agents

    4 weeks ago
  • #202 - Sarah Hunt of DDC Os - lndustry Legend

    1 month ago
  • #201 - Ian Chappell of Centrical on Team Leader performance and support

    2 months ago
  • Get Out of Wrap TV - Sept 17th - 80th Show

    2 months ago
  • #200 - The 200th episode of Get Out of Wrap

    2 months ago
  • #199 Helen & Pete of BPA Quality on Consumer Duty one year on.

    2 months ago
  • The Break Room - a Linkedin Live Audio event

    2 months ago