Frontline: Stories from Customer Support

Customer support can be daunting. From trying to figure out what your customer base wants from your organization to building the right team to accomplish the task… it’s quite the project… but customer support doesn’t have to be daunting. In fact it can be fun and funny. Each week we’ll have amazing guests to discuss the best practices individual organizations have come up with, we’ll discuss whether the customer really is always right? Well even discuss funny stories that these awesome guests have encountered over their years working in customer support.