Flip the Switch by EngageMint
by David Millay
April 4, 2024 9:00 pm
Turn casual customers into faithful fans. And employees into evangelists.
A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn.
Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.
Recent Episodes
Portals: The Best Tool to Reduce Friction in Your Customer Journey
2 weeks agoThe Secret Strategy Disney Uses to Create Fans
2 weeks agoNever Lose an Employee Again w/ Joey Coleman
10 months agoDriving Change through AR, VR and Human-Centered Design w/ Steven King
1 year agoMeasuring Burnout and Workaholism in College Athletics w/ Matt Huml
1 year agoHow Mentor Managers Inspire Employees to "Love it Here" w/ Clint Pulver
1 year agoInfluencing the Guest Experience from the Frontlines w/ Vanessa Ward
1 year agoDeveloping Personal Brands to Build Bigger Communities w/ Preston McClellan
1 year agoStorytelling and the Science of Cool (Part 2) w/ Troy Campbell
1 year agoStorytelling and the Science of Cool (Part 1) w/ Troy Campbell
1 year ago