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CX on Point with Miguel Ramos

CX on Point with Miguel Ramos

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Customer Experience has proven to be the key to success and growth for any organization. No one understands this better than Miguel Ramos and his team. The CX on Point podcast will bring you cutting-edge methods and trends in the Customer Experience. In addition, we will be interviewing industry leaders who are shaping the future of Customer Experience in healthcare, financial services, government, travel/hospitality, and the logistics sector.

Recent Episodes

  • EP-019 Work at Home Contact Center Trends

    11 months ago

  • EP-018 NTI On a Mission to Help People with Disabilities Find Remote Contact Center Jobs!

    1 year ago

  • EP-017 Vendor vs. Partner Management: How to Make the Most of Your Partner Relationships

    1 year ago

  • EP-016 Part 2 CX on Point with Ed Archinue

    1 year ago

  • EP-016 CX on Point with Ed Archinue Part 1

    1 year ago

  • EP-015 Part 2 CX on Point with Kyle McDowell

    1 year ago

  • EP-015 CX on Point with Kyle McDowell part 1

    2 years ago

  • EP-014 CX on Point with Giovanni Fernandez and Alicia Laszewski on CULTURE

    2 years ago

  • EP-013 CX on point with Dan McCann from Symtrain

    2 years ago

  • EP-012 CX on point with Giovanni Fernandez Part 2 - The Importance of Culture in the Contact Center

    2 years ago