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Be What You Should Be – The Customer Centric Podcast

Be What You Should Be – The Customer Centric Podcast

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With a focus on Central Eastern Europe (CEE), we discuss local and global trends in Customer (CX) and Employee (EX) Experience. ​ Real tips, real experiences from real professionals! ​ Helping you to be what you should be!

Recent Episodes

  • Episode 8 - Ty Givens - Deflect Not Deter

    5 years ago

  • Episode 7 - Jan Hummel - Fruitisimo Live What You Love

    5 years ago

  • Episode 6 - Christian Schneider - Connecting Emotion to Communication & Customer Loyalty

    5 years ago

  • Episode 5 - Radim Horák - The Zonky Experience, People Helping People

    5 years ago

  • Episode 4 - Steven McGuigan - An Evolution of CX at Monster.com

    5 years ago

  • Episode 3 - Ian Golding - What is Customer Experience?

    5 years ago

  • Episode 2 - Tomas Potmesil - 6 Pillars of Customer Experience & The Evolution of Customer Centric Companies in CEE

    5 years ago

  • Episode 1 - 5 Steps - Entry Into Customer Experience (CX) Management & The Brummie in Brno Introduction

    5 years ago