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All About The Customer

All About The Customer

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We talk with customer-obsessed people to uncover how you can be more customer-focused. From customer marketers to CS leaders, we go deep with people who put their customers at the heart of everything they do. This podcast is for: Customer marketers, advocacy/community builders, CS leaders. Your host is Dan Kalmar. Dan is the managing director of Upshot by Influitive, where his team creates authentic customer stories for industry-leading companies like Cisco, HPE, and Dropbox. He’s also the host of the All About the Customer podcast, but you knew that already, didn’t you?

Recent Episodes

  • Why Customer Marketing Is a Lonely Profession—and Why It Doesn’t Have to Be

    2 years ago

  • The Intersection of Customer Marketing and Customer Education

    2 years ago

  • Your Customer Is Not Your Enemy

    2 years ago

  • Making It Personal: Your Key Differentiator to Business Success

    2 years ago

  • How AI Can Aid—and Hurt—Customer Communities

    2 years ago

  • 2023 All About the Customer podcast recap

    2 years ago

  • Stop Waiting: Why You Should Engage Customers as Advocates from the Start

    2 years ago

  • How Autodesk Is Doubling Down on Customer-Centricity

    2 years ago

  • Why Customer Retention Is a Team Sport

    2 years ago

  • From Ivory Tower to Customer-Centric: A Guide to Better Messaging

    2 years ago