My Curious Colleague

My Curious Colleague

by

My intent is to Educate, Celebrate and Elevate the Consumer Relations function in CPG (Consumer Product Goods) companies, especially for Brand Specialist and Analysts roles and responsibilities… !

Recent Episodes

  • 111 Curiously Quick...My Worker Bee's Thoughts on AI in the Contact Center

    2 days ago
  • BONUS Episode - Data & Analytics Workshop - A SOCAP Takeover w/Abe Atshan, President of NE Chapter of SOCAP

    1 month ago
  • 110 Curious about...Guidance for Effective Packaging Artwork Review in the Consumer Relations Role

    2 months ago
  • 109 Curious about...Product Development Concepts for the Contact Center w/Tamanna Remesh, Food Scientist & Industry Leader

    2 months ago
  • 108 Curious about...Who you are thru Personality Assessments & Coaching w/Andrea McLean | Founder, ACM Coaching Group

    5 months ago
  • #107 Curious about...Getting "Green" at Work, Home & the Contact Center w/Nicole Nutile, Manager-Customer Success & Customer Experience

    5 months ago
  • #106 Curious about… Creating FAQs that Boost your Agent’s Confidence & Your Consumers’ Experience

    5 months ago
  • 105. Curious about…”Supporting the Food Service side of the Business in the Contact Center” w/Vicky Cherne | Manager of Consumer Affairs and Customer Concerns at Land O'Lakes

    6 months ago
  • 104. Curious About...On-Shoring to Blended Shoring & Everything in Between: Contact Center Operations Set-up Options w/Michael Ferrari|Chief Client Officer-Avantive Solutions

    6 months ago
  • 103. Curious about... "Stop light" Reporting in the Contact Center w/Chris Drury, Director of Customer Care at Blount Fine Foods.

    6 months ago