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Digitally Irresistible

Digitally Irresistible

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On the Digitally Irresistible podcast, we cover the optimization of digital technologies and irresistible people that influence both employee and customer experiences. We feature professionals who are passionate about delivering a great customer experience. Brought to you by iQor and hosted by Bernie Borges, Vice President of Global Content Marketing.

Recent Episodes

  • The Third Wave of CX Leverages GenAI and Human Expertise

    3 months ago

  • How iQor India Shapes Global CX Success

    4 months ago

  • Gain Competitive Edge in AI Through Data Annotation and Labeling

    5 months ago

  • A Balanced Approach to CX Leadership With Head and Heart

    6 months ago

  • How iQor’s Qoncierge Program Connects Employee Advocacy and Customer Satisfaction

    7 months ago

  • Customer Experience Is Everything in a Member-Centric Business

    7 months ago

  • Empowering Employees for CX Excellence Through Organizational Development

    8 months ago

  • Elevating Training for Agents With Active Learning

    8 months ago

  • Navigating the Future of CX With AI and Employee Engagement

    8 months ago

  • Value-Centric Leadership Is Shaping the Next Era of Customer Service

    9 months ago