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Get Out of Wrap – Contact Centre Chat

Get Out of Wrap – Contact Centre Chat

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There are 6,000 contact centres in the UK – this is the 1st podcast dedicated to the world of the contact centre. Perhaps still an industry with a negative perception externally, the reality is very different & very positive. This is a podcast all about best practice in Contact Centres &what vibrant, vital, diverse, exciting engagement places they really are. I’ll be chatting to people who know their stuff and are doing great things. This podcast is independent and a proud supporter of Naomi House/Jacksplace Childrens Hospice.

Recent Episodes

  • #187 Chara-Lea Pidduck shares her inspiring story

    1 week ago

  • #186 - David Holmes author of Leading the Line comes on to chat about the book

    1 month ago

  • #185 Katie Davies of DDC OS chats about her passion for The North & DDC Discusses

    2 months ago

  • #184 - Andy Roberts - CEO at Sabio

    2 months ago

  • #183 Chris Mounce of Evaluagent on the launch of a new service & all things quality

    2 months ago

  • #182 - Steven Miller - multiple award winning WFM & Planning Manager

    2 months ago

  • #181 Sir John Kirwan - All Blacks Rugby legend & his mental health mission

    3 months ago

  • #180 - The UK National Contact Centre Awards with Jackie Pringle

    3 months ago

  • #179 Jo Bonser of DDC OS on leadership

    3 months ago

  • #178 Pete Lees & Barry Cooper chat about radical candour

    4 months ago