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Inside Intercom Podcast

Inside Intercom Podcast

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On The Ticket, you’ll hear Intercom’s Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.

Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter

šŸ  www.intercom.com

Recent Episodes

  • How Fin AI Copilot changes the game for support teams

    6 days ago

  • Introducing Off Script: Des Traynor on the AI revolution

    2 weeks ago

  • Stacy Sherman on how to design customer experiences that drive loyalty

    3 weeks ago

  • Fueling the AI machine with the knowledge it needs

    4 weeks ago

  • How AI is transforming customer service tech stacks

    1 month ago

  • Amplitudeā€™s Jenna Elliott on navigating the future of customer success

    2 months ago

  • Understanding the changing economics of customer service in the age of AI

    2 months ago

  • Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers

    2 months ago

  • Exploring Intercom's Customer Service Trends Report for 2024

    3 months ago

  • Rewind: Jeff Vincent on solving customer problems

    3 months ago