Inside Intercom Podcast

Inside Intercom Podcast

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On The Ticket, you’ll hear Intercom’s Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.

Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter

🏠 www.intercom.com

Recent Episodes

  • Lessons from Amazon: How to practice "Big Bet Leadership"

    1 week ago
  • Off Script: Imagining the next era of customer service

    2 weeks ago
  • Pioneer: Highlights from Intercom's first ever AI customer service summit

    1 month ago
  • Fin 2: The Next Generation of AI-First Customer Service

    1 month ago
  • How strong company culture leads to high customer satisfaction

    1 month ago
  • The Nordstrom Way: Embracing change in customer service

    2 months ago
  • A day in the life of a conversation designer

    2 months ago
  • Built For You: Fin AI Agent is now available over email

    2 months ago
  • Leadership's Role in Creating a Customer-Centric Culture

    2 months ago
  • A day in the life of a support knowledge manager

    3 months ago