Inside Intercom Podcast
by Intercom
November 8, 2024 12:50 am
On The Ticket, you’ll hear Intercom’s Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.
Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter
🏠 www.intercom.com
Recent Episodes
Lessons from Amazon: How to practice "Big Bet Leadership"
1 week agoOff Script: Imagining the next era of customer service
2 weeks agoPioneer: Highlights from Intercom's first ever AI customer service summit
1 month agoFin 2: The Next Generation of AI-First Customer Service
1 month agoHow strong company culture leads to high customer satisfaction
1 month agoThe Nordstrom Way: Embracing change in customer service
2 months agoA day in the life of a conversation designer
2 months agoBuilt For You: Fin AI Agent is now available over email
2 months agoLeadership's Role in Creating a Customer-Centric Culture
2 months agoA day in the life of a support knowledge manager
3 months ago