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Way of the Quality Warrior

Way of the Quality Warrior

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Quality, when talking about products or services, is about goodness. How well are expectations satisfied? But when talking about Quality as a function, as a means to achieve goodness in products and services, it’s about perceiving things as they are and how they should be and closing that gap. Philosophies, tools, and practices of quality to become more capable at creating quality is what this podcast is about.

Recent Episodes

  • Two Obstacles to Continuous Improvement

    8 months ago

  • Poor Quality Crashes Companies

    1 year ago

  • Where are the X-ray Glasses?

    1 year ago

  • Everything is a process

    1 year ago

  • The Fundamental Defects In Quality Methods Training

    1 year ago

  • Parallels of Addiction Treatment and Continuous Improvement

    1 year ago

  • Waste Is Not The Enemy

    2 years ago

  • Quality Is Expectation

    2 years ago

  • Counting In Action

    2 years ago

  • Managers can count better than they can think

    2 years ago