Way of the Quality Warrior
by Keith Fong
March 9, 2024 9:48 am
Quality, when talking about products or services, is about goodness. How well are expectations satisfied? But when talking about Quality as a function, as a means to achieve goodness in products and services, it’s about perceiving things as they are and how they should be and closing that gap. Philosophies, tools, and practices of quality to become more capable at creating quality is what this podcast is about.
Recent Episodes
Two Obstacles to Continuous Improvement
1 year agoPoor Quality Crashes Companies
2 years agoWhere are the X-ray Glasses?
2 years agoEverything is a process
2 years agoThe Fundamental Defects In Quality Methods Training
2 years agoParallels of Addiction Treatment and Continuous Improvement
2 years agoWaste Is Not The Enemy
2 years agoQuality Is Expectation
2 years agoCounting In Action
2 years agoManagers can count better than they can think
2 years ago