how the f**k do you implement service ops?
by Phil Taphouse
March 4, 2023 1:04 am
In the podcast, How the f**k do you implement service ops?, Phil Taphouse, Sapphire’s Chief Technology Officer, dives into what it takes to implement services ops for organizations. Gain insight into the ups and downs of the process by listening in on live updates provided by Sapphire and their clients. Kicking off the first season is the multinational British electricity and gas utility company, National Grid. Subscribe for weekly updates on the journey.
Recent Episodes
Episode 13: The final episode
2 years ago00:00/00:00Episode 12: The project in hindsight
2 years ago00:00/00:00Episode 11: The gang does a wider project update
2 years ago00:00/00:00Episode 10: Phil's massive rant of the week
2 years ago00:00/00:00Episode 9: Prioritising for 2023 and a look ahead
2 years ago00:00/00:00Episode 8: Reflections and preemptive agents
2 years ago00:00/00:00Episode 7: Project management, perfecting processes
2 years ago00:00/00:00Episode 6: Getting the service ops strategy right
2 years ago00:00/00:00Episode 5: Diving into Target Operating Models
2 years ago00:00/00:00Episode 4: The challenge of the UWP
2 years ago00:00/00:00