how the f**k do you implement service ops?
by Phil Taphouse
March 4, 2023 1:04 am
In the podcast, How the f**k do you implement service ops?, Phil Taphouse, Sapphire’s Chief Technology Officer, dives into what it takes to implement services ops for organizations. Gain insight into the ups and downs of the process by listening in on live updates provided by Sapphire and their clients. Kicking off the first season is the multinational British electricity and gas utility company, National Grid. Subscribe for weekly updates on the journey.
Recent Episodes
Episode 13: The final episode
2 years agoEpisode 12: The project in hindsight
2 years agoEpisode 11: The gang does a wider project update
2 years agoEpisode 10: Phil's massive rant of the week
2 years agoEpisode 9: Prioritising for 2023 and a look ahead
2 years agoEpisode 8: Reflections and preemptive agents
2 years agoEpisode 7: Project management, perfecting processes
2 years agoEpisode 6: Getting the service ops strategy right
2 years agoEpisode 5: Diving into Target Operating Models
2 years agoEpisode 4: The challenge of the UWP
2 years ago