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Intercom on Customer Engagement

Intercom on Customer Engagement

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Every message a business sends is an attempt to get the recipient to either feel something, know something, do something or say something. At its core messaging is all about increasing engagement, and Intercom on Customer Engagement is a buzzword-free guide to creating and sending the right message, to the right people, at the right time.

Recent Episodes

  • Chapter 8: How to craft your messaging schedule

    7 years ago

  • Chapter 7: The right time to send a message

    7 years ago

  • Chapter 6: The right way to send a message

    7 years ago

  • Chapter 5: What messages should you be sending?

    7 years ago

  • Chapter 4: The anatomy of a message

    7 years ago

  • Chapter 3: What makes an effective message?

    7 years ago

  • Chapter 2: How to match messages to behavior

    7 years ago

  • Chapter 1: Identifying the right people

    7 years ago