Are We There Yet? Fun on the Road to Customer Loyalty

Are We There Yet? Fun on the Road to Customer Loyalty

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Hop on the bus with Joseph Michelli, Ph.D. (Customer Experience Professional, New York Times #1 Bestselling Author and Business Consultant). Joseph and his business-savvy guests provide a rollicking, wisdom-rich ride to customer experience excellence.

Recent Episodes

  • Elevating Luxury and Leadership Through Humanity: A Conversation about Honing the Human Edge with Edward Madywith Edward Mady

    2 weeks ago
  • Do you REALLY know what drives ORGANIZATIONAL & INDIVIDUAL Trust? Mark Slatin does!

    2 months ago
  • Supercharging Your Culture and Customer Experience

    3 months ago
  • The Art of Building Enduring Relationships!

    4 months ago
  • Refunds, Repurchases and Returning Customers!

    5 months ago
  • Destination: Writing Your Own Story with GUEST Lior Arussy

    7 months ago
  • Destination: The Nordstrom Way to Customer Loyalty, Innovation, and Sustained Success with GUEST Robert Spector

    8 months ago
  • Destination: Heroic Success

    3 years ago
  • Destination Punk XL (Xperience Leadership)

    4 years ago
  • Destination: Customer Feedback Surveys that Don‘t Suck

    4 years ago