The Impact Room from Douglas Jackson

The Impact Room from Douglas Jackson

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Are you a business leader or aspiring executive aiming to make a significant impact? The Impact Room from Douglas Jackson is where exceptional, diverse, and impactful leadership wisdom is shared. This podcast, brought to you by Douglas Jackson Executive Search Recruitment Firm, features conversations with top-tier leaders such as CEOs, COOs, Customer Experience Directors, Chief Customer Officers, and other customer-led directors and founders. These leaders share their valuable insights, experiences, and strategies to inspire and educate our listeners. Douglas Jackson is a pioneering recruitment consultant and executive search firm specialising in customer experience and operational transformation executive search. We excel in providing diverse and impactful leadership recruitment and management consultancy services for talent acquisition. In The Impact Room, we invite leaders and subject matter experts from customer-centric,diverse organisations to discuss their ideas, opportunities, and challenges. Our goal is to help educate and inspire our audience, fostering environments centered on continuous development, growth, and collaboration. As part of our commitment to Elevating Talent, we go beyond being an executive search firm. We are dedicated to the development and education of current and future leaders. Through The Impact Room and our exclusive, invite-only Peer-to-Peer Cohorts, we create spaces where leaders and emerging talent converge to learn, share, and challenge each other. Join us to hear from: CEOs Chief Operating Officers HR Directors Chief Customer Officers Customer Service Directors Customer Experience Directors Customer Contact Directors Customer Care Directors Contact Centre Directors Customer Success Directors Customer Insight Directors Resource Planning Directors Chief Data Officers Customer Analytics Directors AI and Data Transofrmational Subject Matter Experts Diverse Leaders Tune in to The Impact Room for actionable insights and transformative ideas that can help you and your organisation thrive. Subscribe now and become part of a community dedicated to impactful leadership and continuous improvement.

Recent Episodes

  • Episode 59 - Morris Pentel, Employee, Patient and Customer Experience Design and Engineering, Principle Consultant Customer Success Director Sentient Machines EX, CX, PX, TX

    2 weeks ago
  • Episode 58 - A journey navigating ADHD and leadership, Sarah Morgan, Chief Operating Officer, Future Leaders, corporate career, empowering others, hyperfocus, procrastination, productivity

    3 weeks ago
  • Episode 57 - Caroline Winwood, Global Director Retention and Owner Experience -VP Of Customer Experience, CX transformation Consumer Goods, Manufacturing, Pepsi, Dyson

    3 weeks ago
  • Episode 56 - Hugh Kenyon - Sustainability and Insurance, former Pricing Director of LV, Direct Line Group

    1 month ago
  • Episode 55 - Hannah Harrison Paris 2024 Olympic Umpire, Director of Operations - Energy Ombudsman

    1 month ago
  • Episode 54 - Jane Smith, Chief People Officer, Curo Housing, Formerly of BT, People Director and Tesco

    1 month ago
  • Episode 53 - Caroline Walton, Chief Commercial Officer, ex CEO, Corporate Affairs Director, Women in Finance, Women in Credit

    1 month ago
  • Episode 52 - Emma Dark - Customer Experience and Operations Director at Cuckoo, Formerly The White Company, Estee Lauder, Asos

    2 months ago
  • Episode 51 - Mia Manson-Bishop Member Experience and Membership Director

    2 months ago
  • Episode 50 - Ric Kosiba - AI - Workforce Optimisation, Math Modelling and Analytics

    2 months ago