People Talk with Angela Hall
by CX of M Radio
April 18, 2023 7:00 pm
Work is a big part of our lives. It not only influences what we earn but also how we feel about ourselves. People Talk is about getting ahead at work, becoming a leader, establishing your personal brand, and motivating yourself and those around you. This podcast is not only for CX professionals but for anyone who wants to know more about how to succeed in the workplace. On People Talk, you can expect lively discussions about topics like workplace politics, dealing with difficult employees and clients, creating an inclusive workplace, and jump starting your career.
Recent Episodes
Trauma-informed DEI --- Supporting Employees in the Workplace (and Upcoming Webinar)
2 years agoEpisode 34: Why Your Employees Are Quitting and What That Means for the Customer Experience
2 years agoEpisode #33: Preview of Free Conference (April 7-8, 2022) on Leadership Accountability in Diversity, Equity, and Inclusion (DEI) presented by the MSU ANDIE Lab
3 years agoEpisode 32: Helping Your Employees Address Their Anxieties Related to the Russian Invasion of Ukraine
3 years agoEpisode 31: New Year, New You: Resolutions and Advice for Employees and Managers in 2022
3 years agoAttracting, Retaining, and Motivating Employees During "The Great Resignation" with Barb Runyon, SVP and CHRO - Gentherm Inc.
3 years agoEpisode 29: Knowing When To Fire A Customer
3 years agoEpisode 28: Understanding How Employees Respond to Accountability
3 years agoThe Reality of Code Switching: Changing Identities and Language In Order to Fit In
3 years agoTeaching Remote Employees to Provide Effective Customer Service
3 years ago