Be Customer Led
by Bill Staikos
February 25, 2023 4:00 am
We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers – both internal and external. Visit us on www.becustomerled.com
Recent Episodes
Amanda Ono on Migrating from Customer to Employee Experience
1 year agoKimberly Wiefling on Developing Culture and Leadership That Has Impact.mp4
1 year agoJoe Fisch on How CEOs Can Focus on the Customer
1 year agoStacy Salvi on Wearables and the Customer Experience
1 year agoJanet Polach on Leadership
1 year agoTrey Hoffman on Building out a Customer Experience Team
1 year agoPeter Voss on Conversational AI and CX Impact
1 year agoAdam Nash on the Product Experience
1 year agoFred Reichheld on the Importance of Customer Love
1 year agoAlicia Roach on Strategic Workforce Planning
1 year ago