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Be Customer Led

Be Customer Led

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We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers – both internal and external. Visit us on www.becustomerled.com

Recent Episodes

  • Amanda Ono on Migrating from Customer to Employee Experience

    2 years ago

  • Kimberly Wiefling on Developing Culture and Leadership That Has Impact.mp4

    2 years ago

  • Joe Fisch on How CEOs Can Focus on the Customer

    2 years ago

  • Stacy Salvi on Wearables and the Customer Experience

    2 years ago

  • Janet Polach on Leadership

    2 years ago

  • Trey Hoffman on Building out a Customer Experience Team

    2 years ago

  • Peter Voss on Conversational AI and CX Impact

    2 years ago

  • Adam Nash on the Product Experience

    2 years ago

  • Fred Reichheld on the Importance of Customer Love

    2 years ago

  • Alicia Roach on Strategic Workforce Planning

    2 years ago